Ordering Information

Bookstores which have not yet established credit with Impact Publishers must submit prepayment and verification of resale status (state sales tax/resale permit number). Approved accounts will be billed with Net 30 terms.


Discount Schedule

A discount schedule is available upon request.
 

Terms & Conditions
  • Quantity includes any combination of IMPACT titles ordered at one time.
  • Your first order must be accompanied by payment.
  • Net 30 days for approved credit accounts.
  • Orders will be fulfilled only when your account is up to date.
  • Orders shipped to MORE THAN ONE ADDRESS earn discounts according to quantity shipped to each address.
  • All shipping charges to be prepaid by customer.
  • All foreign orders must be prepaid in U.S. funds.
  • Sale items are non-returnable.
  • Claims for shortages and damaged books must be received within 45 days from the date on the invoice.
 
Return PolicyReturn of overstock is subject to the following conditions:
  • Credit allowed only on current editions, received in good(resaleable) condition, free of price marks or stickers, with transportation prepaid.
  • Period of eligibility for returns: not before 90 days nor after 365 days from the invoice date.
  • Booksellers must provide invoice numbers and dates, and request and receive publisher’s written permission before shipping returns.
  • Return credit is subject to service charge of 10% of original invoice ($1.00 minimum). An additional 10% service charge will be assessed for items received without permission
  • Cash refunds for unused credit will be issued only after one year from the date of the return memo.
  • Invoices must be paid in full before credit for returns will be granted. Returns will not be accepted in lieu of payment.
 
Wholesalers with Impact
  • Publisher’s Group UK (U.K. & Europe)
  • Amazon.com (all branches)
  • Footprint Books (Australia)
  • Baker & Taylor (all branches)
  • Borders, Inc.
  • Ingram Book Co. (all branches)
 
Resale Account Application 

 

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